CRM itself guides customers through the sales funnel, sets the desired task for the management and reminds of all current tasks.

View analytics for sales, employees and customers in real time.

Save all contacts in a single database with the history of communication with the client. Segment and find them quickly.

View reports on products sold, deals won or lost, and other reports.

Save the database of contacts and transactions with the client, protecting it from export and deletion. Write down personal access rights.

The works will automatically set a task to the manager, send an SMS and show the advertisement to the client.

The generator will automatically create a deal after the required period to increase the% of repeat sales.

Send email, SMS and voice mailings to the client. Remind yourself and introduce new products. Show targeted ads.

You will always know which tasks are being performed, which are overdue and completed on time

Plan, manage, discuss and work within projects and together with external users right in Bitrix24

Discuss tasks right in the comments. Make all tasks clear and change the lead time

Create task templates and Bitrix24 itself will remind you of their completion

In real time, you will have access to the effectiveness of employees in the context of tasks

Assign employees access rights for the security of information about tasks and projects

Call and answer directly from Bitrix24. Built-in telephony will forward itself, record calls and show detailed analytics

Stored responses will help operators respond quickly and competently.

Write and receive letters directly to Bitrix24. Email templates will help you in fast communication

At the end of each dialogue, Bitrix24 itself proposes to evaluate the quality of the operator's service  

Connect Facebook, Instagram, Viber, WhatsApp, Telegram and online chat in order not to miss a single request and respond from a single space.

Find out how many channels come from each channel, at what time, average response time, and more